About Our Company
Established in 2005
Mass 4 Service, Inc. is centrally located in San Jose, CA. Our mission is to provide responsive, customer-focused, aftermarket support for the leak detection equipment user community. Our well-trained team of Technicians provides service throughout the Western United States, Mexico, and Canada. Customers may choose between on-site service or shipping the leak detector to our well-equipped facility in San Jose, CA.
Founded by Peter Mahoney, a USAF veteran with over 40 years of experience working on Varian/Agilent, Pfeiffer/Alcatel/Adixen, Inficon, Lacotech, and Leybold leak detectors. At Mass 4 Service, Inc. we are dedicated to providing the highest level of quality service to our many long-standing customers. We welcome new customers to our service community with the same attention to detail and high level of quality service.
As one of the most experienced and knowledgeable technicians on the North American continent, Peter has trained an exceptional team of Technicians to service most OEM leak detection equipment. Every member of our team is backed by his many years of leak detection service and applications experience. Mass 4 Service, Inc. is an invaluable and trusted ally for our customers across a broad cross-section of industries: national laboratories, solar manufacturing, chip process, microwave, electronics, machine shops, scientific applications, aerospace, and more.
“Our Team is committed to maintaining the reliability of your leak detector equipment.”
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Our company teamwork is based on respect, communication, and accountability. All team members share a dedication to excellence.
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Our team is vigilant about identifying risk in our workplaces. We take a proactive approach towards health and safety in our facility and in our customers work sites.
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Our team of Technicians works to meet customer requirements and expectations. We are always striving to improve the quality of our service and processes, integrating innovative products, up-to-date technology, and processes. All of our work is guaranteed, 100% of our parts and supplies have been checked twice.
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Our team of Technicians meets all applicable regulatory requirements and industry best practices. Technicians respect and comply with safety rules and regulations at the job sites they visit, including completing any Safety and Hazard Training required.
Our Customer Service
Our entire team is dedicated to exemplary customer service, prompt and professional technical support and expert leak detector equipment service. We take pride in our reputation for conscientious and dependable customer service, with prompt response times, and competent problem solving.
Let our team help your team get the most from your leak detection processes and equipment.
Join Our Team
Interested in joining our team?
Mass 4 Service, Inc. is a forward thinking small company that offers employees a challenging, engaging opportunity to work with a small team providing exemplary customer service. We are an equal opportunity employer, providing access to health insurance, flexible personal time, and support for community activities.
Open Positions:
Technician, Level 1
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As veteran owned small company our team offers a challenging, engaging opportunity to develop your skills into a satisfying and intellectually challenging career. The successful candidate will be a motivated, hardworking, technically talented person with the potential to learn new skills and integrate them with existing skills and knowledge.
Some experience and familiarity with complex systems, pneumatics, high vacuum, electrical/electronic and/or industrial test equipment will expedite your learning curve and training to work on this specialized equipment.
Each Tech must be able to function independently, have excellent problem-solving skills, quality communications skills and exemplary customer service skills. This specialized equipment requires several months of hands-on, immersive training which Mass 4 Service will provide
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Techs must be available M-F, some travel is required. You must be US Citizen, have a valid driver’s license, a clean driving record, current automobile insurance, and a reliable vehicle.
This is a customer-facing position with the expectation that Techs will provide professional, competent service in a polite and professional manner.
This position is active and requires standing, walking, bending, kneeling, stooping, or crouching, for some portion of most days. Techs must comfortably lift and/or move up to 30 pounds and occasionally lift and/or move up to 60 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions if possible.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Corrected vision is acceptable
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This position is full-time. Compensation is hourly, with paid travel expenses, vehicle mileage, and potential for earned commissions. Techs work with a baseline salary of 60 hours per week guaranteed, with additional hours and overtime earned. The salary range is dependent upon applicable experience ($28/hour to $52/hour).